Event Overview
In Person
Course content includes:
+ Understanding the manager’s mindset, leadership styles and being a role model.
+ Communicating with influence and how active listening, receiving feedback, and adapting
communications can make a manager a better leader.
+ The Role of Emotional Intelligence and how motivation systems, adaptability and knowing
feelings / reading emotions can improve your E.I.
+ What is critical verse creative thinking and how elements of both can help a manager to
understand operational gaps and individual barriers in the workplace.
+ Improving workplace relationships – Learn what are the key drivers for better leadership,
effective relationships and support of the team?
+ Understanding team effectiveness and the principles of the ‘team task’ and ‘team approach’, the
roles in the team and the necessary stages of team development.
Whether you’re an experienced manager, new to a management role or look after a departmental team
within your club, this course will provide you with valuable insights and practical tools to enhance your
leadership capabilities and drive your club to new heights.